Support

Found a bug, have a question or an idea? I'd love to hear it.

Email support@pinkshirtfriday.com. I read every message and usually reply within a few days. If you're reporting a problem, mention which app and device you're using.

Common questions

Where is my data saved?

On your device, and in your private iCloud account so it follows you to your other devices signed in to the same Apple Account. A shared Kitchen Sync list lives in the iCloud account of the person who shared it. If iCloud is off for an app, its data stays on that device only. Deleting an app deletes what it saved on that device.

Do the apps work offline?

Yes. Changes sync the next time you're online. Pinpoint's map imagery comes from Apple Maps, so it needs a connection to load areas you haven't viewed recently.

Kitchen Sync

How do I share my list?

Open Settings → Household → Share Household and send the invite by Messages, Mail or a link. Once someone accepts, you both shop from the same list.

Why did joining a household replace my list?

Kitchen Sync keeps you in one household at a time, so everyone shops from the same list. Joining someone else's household replaces your own list. If you're sharing your list with others, stop sharing it before you join another.

How do I leave a household?

Open Settings → Household → Leave Household. You'll start with a fresh list of your own.

Can Kitchen Sync switch stores on its own?

Yes. Give a store a location in Settings → Stores and allow location access. When you open Kitchen Sync at that store, the list switches to its aisle order. On iPhone, turn on Notify When I Arrive to get a reminder of your list when you get there.

Games

My achievements or scores aren't showing up.

Make sure you're signed in to Game Center in your device's settings. Achievements are worked out from your whole history, so anything you've already earned is credited the next time you finish a game.

How do I learn how to play Spider Solitaire?

Open Settings for How to Play and Tips & Tricks.

Something looks wrong.

Please email me with the app, your device, and what you saw. A screenshot helps a lot. Spider Solitaire can also copy the current board from Settings → Copy Board State to paste into your email.